Refund Policy:
At Joyesty.de, we want to ensure your complete satisfaction with your purchase.
If you are not entirely satisfied with your order, we offer a hassle-free refund policy within 7 days of the delivery date.
Eligibility for Refund:
To be eligible for a refund within the 7-day window, please ensure the following:
- Your request for a refund is made within 7 days from the date of delivery.
- The product is in its original condition, unused, and in its original packaging.
How to Request a Refund:
To initiate a refund request, please follow these steps:
- Contact our customer support team here and provide your order details.
- Explain the reason for your refund request.
- Our team will review your request and guide you through the return process if applicable.
Refund Process:
Once your refund request is approved and the returned product is received and inspected, we will process your refund promptly.
Please allow up to 5-7 days for the refund to appear in your account.
The refund will be issued to the original payment method used during the purchase.
Contact Us:
If you have any questions or concerns regarding our refund policy or need assistance with a refund request,
please do not hesitate to contact our customer support team here.
At Joyesty.de, we value your satisfaction, and we are committed to providing you with excellent service and support throughout your shopping experience.